Add the Polish That Builds Profits!
In today’s highly competitive market, what distinguishes an ordinary professional from an extraordinary one is a clear understanding of business etiquette. Lydia Ramsey, business etiquette expert and founder of Manners That Sell, is just the person who can help you and your organization develop the skills to outclass and outlast your competition.
Clients come to you for your expertise, your service and your products. They become loyal to you because of your interpersonal skills. They stay with you because of your ability to establish and maintain relationships.
Lydia Ramsey specializes in business etiquette, professional conduct and customer service and will help you and your employees develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness and respect. Her business etiquette courses will give you and your employees the tools to take your business to the next level. Visit our About Lydia page to learn more about her.
Specializing in the Details That Open Doors and Close Deals!
— Dr. Richard J. Chacon
Department of Sociology & Anthropology
Business etiquette is about relationships—it’s not about rules.
Lydia’s mantra, “Business etiquette is about relationships—it’s not about rules” is the cornerstone of all her presentations and programs. Whether she is dealing with organizations, teams or individuals, her focus remains on the art of business etiquette, customer service and the practice of basic human kindness. She customizes her business etiquette training to her clients’ unique needs through personal interviews and detailed research.
Clients come to her for help with:
- Creating lasting positive first impressions
- Communicating with courtesy
- Using the Internet to develop relationships
- Focusing on phone etiquette
- Dressing professionally whatever the business or the occasion
- Dining in a business environment
- Networking with polish online and in person
- Understanding proper etiquette in the complex world of social media
Organizations, associations, colleges, universities and individuals call upon Lydia for her keynotes, seminars and courses to add the polish that builds profits and to develop the interpersonal skills that build lasting business relationships.
Contact Lydia for your specific needs and explore our site to learn how you can incorporate business etiquette and professional conduct into your goals for success.