About Lydia

Lydia Ramsey is an international business etiquette expert. She is the president and founder of Manners That Sell, a firm based in Savannah, Georgia, offering business etiquette training through seminars, keynotes and executive coaching to corporations, associations, colleges and universities. She began her career as an etiquette consultant over thirty years ago and has become one of the foremost trainers in her field. People from all industries and professions come to her business etiquette classes to add the polish that builds profits.

In 1997 Lydia decided to found her own business and pursue her passion for business etiquette. Since that time she has served hundreds of clients and thousands of individuals. While the majority of her work is spent in group training, she is often asked either by individuals who attend her sessions or the executives who hire her to follow up one on one. She assures all her clients that she comes with a life-time guarantee so that at any point in time, they can call on her to help them personally with their business etiquette issues. Many of her clients come back again and send their staff to Lydia’s business etiquette courses.

Lydia is the author of several books including MANNERS THAT SELL – ADDING THE POLISH THAT BUILDS PROFITS (Pelican Publishing 2008) and LYDIA RAMSEY’S LITTLE BOOK OF TABLE MANNERS (Longfellow Press 2008). She has produced four training videos, including “Dining for Profit” which was featured in the Wall Street Journal as one of the top four training videos on business dining. She is the business etiquette columnist for The Savannah Morning News and a contributor to business journals and trade publications in print and online. She was hired by The Voice of America China Department to write scripts on business etiquette which are broadcast to China, Thailand and other Far Eastern countries.

Lydia travels throughout the US and abroad to offer her programs on business etiquette. She is a consultant to Wipro Technologies, a firm based in India. Her work takes her to India, the Middle East, the UK and Europe, presenting seminars and providing executive etiquette coaching to their teams.

Lydia is a popular media figure and regularly called to be interviewed or featured on national television and radio. She has appeared on FOX TV, NPR, PBS, TLC and The Paul Harvey Show. She has been featured or quoted in newspapers and magazines including The New York Times, The Wall Street Journal, Investors Business Daily, Entrepreneur, The Los Angeles Times, The Boston Globe, Real Simple Magazine, Cosmopolitan, Woman’s Day, Men’s Health, Men’s Fitness and Golf Digest.

Among her clients are Turner Construction International, Colas International, Gulfstream Aerospace, Georgia Ports Authority, PSS World Medical, TSYS, SunTrust Bank, The PGA Tour, The American Hospital Association, The US Federal District Courts and The US Bankruptcy Court and The Insurance Underwriters of Georgia.

Lydia firmly believes that etiquette in business is not about the rules; it’s about the relationships.