Articles by Lydia Ramsey,
Author and Business Etiquette Expert
Here are several articles on business etiquette that I hope you find enjoyable and helpful. Click any link to read the full article.
You're welcome to use any of these articles as content for your own publication. Just make sure they remain complete and unaltered (including the About the Author info at the end of the article). All links must be made live. Please send a copy of your reprint to:
reprints@mannersthatsell.com
You're also welcome to use my photo and customized versions of these articles are available for a fee.
Business Etiquette – Deal Maker or Deal Breaker?
In the best of times, etiquette can give you the edge over your competition. In difficult times, manners will set you apart. There are any number of companies that can offer the same services and products as you. The critical difference is ultimately how you make people feel when they do business with you.
Full Article
Much Ado About Business Dining
Taking clients to breakfast, lunch or dinner has long been an effective way to build relationships, make the sale or seal the deal. Business meals are business meetings. Knowledge of your product or service is crucial to the success of the occasion, but so are your manners.
Full Article
E-mail Errors That Can Cost You Business
By now, most people have mastered the technical aspects of online communication, but there are still far too many who haven’t come to terms with the etiquette of e-mail. Most e-mail errors are caused by three, easy to eliminate errors.
Full Article
The Seven Habits of Highly Successful Networkers
All business people are networkers whether they realize it or not. Every time you meet someone, you are networking. Every time you greet someone, you are networking. Every time you pick up the phone, you are networking. Some are more effective than others and enjoy it more than others. Anyone can master the art of networking with a bit of effort and a little magic.
Every time you send an e-mail, you are networking.
Full Article
Making The Most of First Impressions
A positive first impression can turn a chance encounter into a long term association. Whether that initial meeting is face-to-face, over the phone or online, you do not have time to waste. Seven seconds is the average length of time you have to do it, and everyone knows that you won’t get a second opportunity to make a first impression.
Full Article
The Top Seven Tips for Successful Meetings
Meetings are major part of life in the office. Despite having the reputation as sleep enhancers, meetings are actually an opportunity for you to network with management, fellow employees, clients and vendors. No matter how you feel about meetings, this is a chance for you to use your best business manners to showcase your abilities.
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